Download the Docomo Bike Share App, select “Kyoto City (CLEW)” in the Kinki area, and register as a member.
Borrowing a Bike
In the app, press the “Start” button on the bike’s lock, scan the QR code to unlock, and you’re ready to go. You can reserve a bike 15 minutes in advance via the app.
Returning a Bike
To return the bike, park it in the designated space at the port, lock the rear wheel, wait a few seconds, and press the “Return” button on the lock to complete the return process. You can reserve the return port for up to 30 minutes in advance via the app.
Unlike traditional bicycle rental services, CLEW allows you to rent a bike from any of its multiple designated parking spots called “ports” and return it to any location you prefer.
Available 24/7, 365 days a year (with some exceptions).
Rent, return, and pay—all through one app.
Convenient for one-way trips: travel from Port A to Port B and leave the bike there.
Even without your own bike, you can easily rent one on the spot.
Example Use Case：Take a bike when it’s sunny to travel to your destination, and return home by bus if it starts raining.
Download the “Docomo Bike Share” app and register as a member.
Select “Kyoto City” as your area during the registration process to access all CLEW-specific pricing plans.
＜What You’ll Need to Register＞
・A smartphone
・An email address and your mobile phone number
・A credit card (debit cards are not accepted)
※Ensure that SMS reception is enabled for the app in your smartphone’s settings.
3CLEW is available in most areas (refer to this page for details), with a few exceptions.
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