How to Use

FAQ

You can temporarily park the bike in facilities or public bike parking areas. To do this, manually lock the bike by pressing the knob while locking, and it will be considered a temporary parking. The usage time continues during temporary parking, and usage fees will be charged. If you find it difficult to lock the bike, try moving the rear wheel slightly. There might be instances where the spokes interfere with locking.

Examples of removal situations:
I parked in front of a convenience store, and my rear wheel slightly extended onto the road, but it was still removed.

I parked my bike temporarily inside a property, but the space was limited, and when someone else tried to take out their bike, mine was left on the roadside. When I returned, it had been removed by the authorities.

In these situations, you will be responsible for the collection fees incurred during removal.

Note: When we receive your call at the support center, we may confirm your return location using our system. However, it is imperative that you return the bicycle to a local port (excluding full ports) without fail. If the bicycle is not returned properly, we will charge usage fees, retrieval fees, and, in case the bicycle is not found, the actual cost of the bicycle for the period. Please be aware and ensure a proper return.

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