[Available at the hotel]No App Required! No Membership Needed! Start Using the 1-Day Pass IC Card Immediately

What is the 1-Day Pass IC Card?

The IC card allows you to ride CLEW’s electric bicycles freely for an entire day (valid for 24 hours from your first ride). You can rent and return a bicycle at any of the more than 500 CLEW ports throughout Kyoto City, and you can also switch to another CLEW bicycle during your ride. Perfect for weekend outings and sightseeing.

Where to Buy an IC Card

How to Use

0. Purchase the IC Card at a Sales Location

Buy the IC card at one of CLEW’s designated sales locations (see the map below).
Please tell the staff at the front desk that you’d like to purchase a CLEW IC card.
Payment methods vary by location, but most stores accept credit cards and other payment methods.

Sales Location Map (Google map)

1. Unlock the Bicycle

Press the start button on the bicycle, then hold the IC card over the reader to unlock it. You can use the bicycle for 24 hours from your first use. The pass is valid for one month from the date of purchase and is non-refundable.

★ Temporary Parking

When temporarily parking, always lock the bicycle in a designated parking space. To unlock it again, repeat the same steps as in step 2.

2. Returning the Bicycle

To return the bicycle, lock it, confirm the blue light is flashing, then press the return button. Please ensure to return the bicycle to a nearby port within 24 hours of your first use.

About Insurance

At CLEW, we provide insurance coverage to prepare for unforeseen circumstances, including injuries to users and liability for damages to third parties.
However, any damages that exceed the policy limits will be the responsibility of the user.
For more details, please refer to Terms of Use, Article 22 (Compensation).

In the event of an accident requiring settlement negotiations or other arrangements, users are responsible for handling such matters themselves.
Furthermore, regardless of the above, if CLEW compensates a third party for damages or incurs losses due to the incident, the user may be required to reimburse CLEW for the related costs.

In Case of an Accident

If an accident occurs during use, please follow the steps below:

Report to the police (Call 119 if there are any injuries)
Contact CLEW Customer Support Center
☎ 0570-783-677 (24hours/7days)
✉ support@clew.jp