If you report the issue and return the bicycle to the borrowed port within 5 minutes after unlocking it, there will be no charges. After returning it, you can select another bicycle if you wish to continue using the service.

Additionally, to help improve the service, if you encounter any issues with the bicycle, please use the “Report” feature in the app’s menu and provide details about the problem under “Bike you used in the past.” Your cooperation in reporting issues is appreciated.